r/SaaS
Get Product Feedback

Get Honest SaaS Product Feedback from r/SaaS

r/SaaS is full of SaaS founders and power users who give brutally honest product feedback. Unlike friends or early customers who soften criticism, this community tells you what actually matters.

Signs of Success

You'll know this approach is working when you see:

  • Receiving feedback that makes you uncomfortable (meaning it is honest)
  • Getting DMed by potential users who discovered your product
  • Identifying blind spots you could not see from inside your product
  • Building relationships with other SaaS founders who become advisors

Community-Specific Approach

How to tackle this problem specifically in r/SaaS.

1

Post for roast-style feedback

r/SaaS respects vulnerability. Asking "What sucks about my product?" gets more honest responses than "What do you think?"

Example

"Built [product] in 6 months. Be brutal - what would stop you from signing up?"

2

Share specific metrics for context

SaaS founders respect data. Include conversion rates, churn, or pricing to get more actionable feedback.

3

Follow up publicly on suggestions

When you implement feedback, post an update. This builds goodwill and shows you actually listen.

4

Engage in others feedback threads

Give thoughtful feedback to others first. The community reciprocates when you need help.

Post Strategies That Work

Real post formats that resonate in r/SaaS for this specific goal.

Roast my landing page

"Built a [product type] SaaS. Landing page is converting at [X]%. What am I getting wrong? Link in comments."

Specific conversion data invites specific feedback. SaaS founders love optimizing landing pages.

Pricing feedback request

"Pricing [product] at [$X/month]. Am I leaving money on the table or scaring away customers? Current churn is [Y]%."

Pricing is endlessly debated in r/SaaS. Real data gets real opinions.

Feature prioritization

"Choosing between building [feature A] or [feature B] next. What would make you more likely to pay for this?"

Framing as a choice forces the community to pick sides and explain their reasoning.

Avoid These Mistakes

Common pitfalls when tackling this problem in r/SaaS.

Getting defensive about criticism

r/SaaS remembers founders who cannot take feedback. Defensiveness kills future engagement.

Better approach

Thank every critic publicly. Ask follow-up questions to understand their perspective better.

Asking for feedback too early

Vague ideas without execution get dismissed. The community wants to see something concrete.

Better approach

Have a working product or detailed mockups. Show you have invested effort before asking for their time.

Not providing enough context

Generic "what do you think?" posts get generic responses. SaaS founders need specifics to help.

Better approach

Share metrics, target customer, pricing, and specific concerns. The more context, the better feedback.

Frequently Asked Questions

Common questions about get product feedback on r/SaaS.

r/SaaS is full of experienced SaaS founders who have seen hundreds of products. They give honest, experienced feedback that friends and family cannot provide.

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